What are Temu Reviews and Complaints 2023?

New e-commerce platforms are coming to light every day. After decades of experience, platforms like Amazon have somewhat mastered their skills in customer relations, product quality, and return policy.

These new platforms are still learning and trying to fill the holes of bigger platforms such as Amazon. Temu Is one of the latest entries in the e-commerce market of the United States and Canada. 

The company started its operations in the United States back in September 2022, and they are also one of the biggest advertisers of any e-commerce platform these days.

Temu Is a unique platform that has a long list of products at much lower prices compared to any of its competitors. Before you make any purchases or start purchasing anything on the platform regularly, I highly recommend you take a look at all the Temu reviews and complaints.

These reviews and complaints will help you understand how you can effectively use the platform without making a huge fuss.

Temu Shopping Reviews at Google Play – 4.6/5 stars

Mobile apps are one of the biggest traffic generators on the Internet, and the company has its presence on Google Play with its official platform application.

At the Google Play store, more than 81,500 people have reviewed the application, and they have an average rating of 4.6 stars out of 5.

Temu Is also the number one top free shopping application on the platform for the last few weeks, and the company is growing its user base at a rapid speed. More than 10,000,000 Americans and Canadians have downloaded the application since its first launch.

Most people are in favor of Temu company in the reviews as they claim that they are getting great products at lower prices.

Also Read: Is Temu Legit or Scam?

Temu Shopping Reviews at Apple App store – 4.6/5 stars

Apple App store is the main competitor of Google Play store for mobile applications. Even at the Apple App store, Temu has been the number one application in the shopping category for the last few weeks.

Even at the Apple App store, most downloaders are in favor of the company. Some people have been complaining that they are not able to run the application correctly, but the 4.6-star rating out of 5 stars has been shouting that it’s a great application with great service.

Temu Shopping Review the at Trustpilot – 3.1/5 stars

Trust pilot is a well-renowned 3rd party review platform that allows everyone to review businesses and products around the world.

Temu Have a verified page on the trust pilot platform, and their reviews are not in favor of the company. The company has an overall rating of 3.1 stars out of 5, which is way below compared to the Apple App store or Google Play store.

As you can see in the above-given section, at both of the platforms, Temu has a rating of more than 4.5 stars out of 5, which is a tremendous rating compared to the rating at trust pilot.

This huge difference between the ratings of both platforms has been raising several concerns, as people are not able to Digest the fact that one platform is showing that the company has 4.6-star ratings while the other company is showing 3.1 stars.

Also Read: How to Get Free Stuff on Temu?

Temu Reviews and Complaints

Temu Shopping Review at Site Jabber- 3.6 / 5 stars

Side Jabbar is another trusted 3rd party platform where people can review different products and services. Temu is a registered and verified company at site jabber.

Similar to trust pilots, their rating is not as good as their rating was at the Apple store or Google Play store. They have a 3.6-star rating out of 5, which is low compared to 4.6 stars at the Google Play store or Apple App store.

These irregularities have been raising a lot of concerns, and people are calling it a scam. We will take a look at all the reviews and complaints of Temu on these platforms as well.

What are the Temu Shopping Reviews?

The shopping reviews of Temu are not in favor of the company. Even though the company has more than a 4.5-star rating at the Google Play store and Apple App store, its tremendous rating is not justifying the rating and reviews at 3rd party review platforms, including trust pilot and site jabber.

Temu has more than 921 reviews at Trustpilot, and 39% of those reviews have just one-star reviews. That is not a good sign for any e-commerce company as they are just selling the products of some 3rd party manufacturer and distributor.

Let me remind you once again that Temu does not produce any products on its own. Till now, the company has not released any statement mentioning that they are producing listed products.

Even if you take a look at the reviews, you won’t be surprised to know that people are not happy with the services of Temu.

  • For example, Sylvia Dubose mentioned in a review that the company said a package was delivered a few days ago, and they even sent the package that was left outside of an apartment.
  • In reality, Sylvia did not even receive the package, and now the company is not refunding the money. Later, she contacted PayPal, and the money was refunded back to her account. 
  • Sylvia Specifically mentioned that you should not purchase anything from them as they are not helping customers when the package gets lost.

Sylvia Is not the only one who felt harassed after ordering from the platform. The Better Business Bureau has received more than 30 complaints in the first three months of the launch of the company.

The Better Business Bureau has also rated Sylvia with 1.5 stars rating. Even the director of public relations and social media for the Better Business Bureau mentioned in the press statement that the company is making delivery promises and people are not getting their stuff at all.

  • Similarly, a reviewer mentioned on a trust pilot that the product over the platform’s merchandise is inferior. 
  • You must be very careful when you purchase any kitchen wares as the items you receive have a very strong chemicals smell on them.
  • The company also promised to send some gifts, and the bag of the shipment did not contain any of that.

These reviews are indicating that everything is not right with Temu. There are several complaints, and people are not happy with the platform at all.

What are the Complaints of Temu?

Before we wrap up our session, let’s take a quick look at all the major complaints of Temu. You don’t have to be surprised that people are not taking the platform As it is.

  • Quality of products is one of the biggest complaints about the merchandise and products available at Temu.
  • Most people are not happy with the quality of the products available on the platform, and they are not even able to return them.
  • Wrong shipments and shipments not delivered are other major problems with Temu. A lot of people did not even receive their product, and the company even refused to issue refunds.
  • Late delivery is another major problem with the platform. People are not even getting their products after 2 to 3 months of ordering them.
  • Fake promises and fake coupons are other issues with Temu. The company might promise that you will get $70 off your next order, but you won’t get any at all.

These are some of the most popular complaints about the platform. Before you make any purchases at the platform, let me remind you once again that Temu is not a high-quality platform.

They are also not the manufacturer over promoter of these products. All these products are made in China, and they try to keep the quality on the lowest side possible to keep the prices the same.

You should only purchase, use and throw items at the platform. Once you have understood the platform at its quality, you can move to other products as well. Till then, you should never make a big purchase.

Apart from that, the company is going to ship all the products directly from China, and they are going to take more than 2 to 3 weeks to arrive in the United States or Canada. 

Temu does not have any warehouses in the United States or Canada. Make sure you understand it before you make any purchase on the platform.

What are the most common Temu reviews and complaints?

Temu has mixed reviews. The average rating at Google and Apple App store is more than 4.5 stars out of 5, while the rating at 3rd party review websites is below 3.5 stars. People are not happy with the quality of the products and the time it takes and shipment.